Return & Refund Policy

At Buymora, Inc customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item is unused, unworn, and in original condition
  • The item is returned in its original packaging
  • The return request is made within 7 days of delivery

Items that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items
  • Gift cards
  • Personal care or hygiene products (if opened)
  • Items damaged due to misuse or improper handling

3. Return Process

To initiate a return:

  1. Email us at support@Buymora.store with your order number
  2. Provide a reason for return
  3. Attach photos (if the item is damaged or defective)

Once approved, we will provide return instructions.

4. Return Shipping

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • We recommend using a trackable shipping service

5. Refunds

  • Once we receive and inspect your return, we will notify you
  • If approved, your refund will be processed within 30 business days
  • Refunds will be issued to your original payment method

6. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card company (processing time may vary)
  • Contact your bank

If you still have not received your refund, please contact us.

7. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the product and packaging

We will offer a replacement or full refund at no extra cost.

8. Exchanges

We only replace items if they are defective or damaged.
For exchanges, please contact us via email.

9. Cancellations

  • Orders can only be canceled within 24 hours of placing the order
  • Once the order is processed or shipped, it cannot be canceled

10. Contact Information

For any return or refund inquiries, contact us:

Company Name: Buymora Inc
Email: support@Buymora.store
Phone: +1 301-737-0900
Address: 378 Alabama Ave, Louisville, KY 40202, United States
Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)